HELP
Development FAQ

I get a 9999 error when uploading .zepetopackage file in Zepeto Studio.

3min

If you get a 9999 error in Zepeto Studio when uploading the .zepetopackage file generated after building your World,

it means some required modules were not installed during Unity installation.

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Go to Unity Hub > Installs > 2022.3.34f1 > Add Modules and check if all the required modules are installed.

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The required modules are the following:

  • Android Build Support
  • iOS Build Support
  • Mac Build Support (Mono) - Install if your PC is running on Windows.
  • Windows Build Support (Mono) - Install if your PC is running on Mac.



Mac

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Windows

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Also, click the login menu next to the 'Publish' button and make sure that 'Target Platforms' is set to 'All'.

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If you have installed all the required modules, press the Publish button to rebuild your World, and try uploading the generated .zepetopackage file again in Zepeto Studio.

For more details, please refer to the guide below:



Updated 20 Jan 2025
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