HELP
Development FAQ

Trouble shooting following Unity 2022 version upgrade

7min

If your world does not function correctly in ZEPETO app version 3.59.000 or later, please follow these steps:



If you cannot enter the world or if certain features are not working:

  • Update your world to the latest version and ensure there are no circular reference codes.
    • Select the Existing Project: Open your existing Unity project and change the Editor version to 2022.3.34f1.
    • Open the Project: Once the project is open, navigate to the Package Manager and update ZEPETO.World to the latest version.
    • Remove any circular reference codes or structures
    • Build new Package and request a review.



If there are graphical issues:

  • Change to a render texture format supported by Unity 2022.

Supported Render Texture Formats in Unity 2022

R8G8B8A8_SRGB

R8_UNorm

R16_UNorm

R16_SFloat

R32_SFloat

R8G8_UNorm

R16G16_UNorm

R16G16_SFloat

R32G32_SFloat

R8G8B8A8_UNorm

R16G16B16A16_UNorm

R16G16B16A16_SFloat

R32G32B32A32_SFloat

B4G4R4A4_UNormPack16

B5G6R5_UNormPack16

B5G5R5A1_UNormPack16

B10G11R11_UFloatPack32

A2B10G10R10_UNormPack32



RemoteConfig Error in Unity 2020.3.9

If you encounter RemoteConfig errors while using Unity version 2020.3.9, follow these steps to resolve the issue:

  1. Recommended Approach : Update Unity Version:
    • Upgrade to Unity 2022.3.34f1.
    • Ensure your World version is updated to 1.22.1 or higher.
  2. Alternative Solution for Unity 2020:
    • If you prefer to continue development with Unity 2020, update the ZEPETO.module package to version 1.0.13 or higher to resolve the error.





Build Failure in Unity 2022.3.34f1 Version

  1. If you encounter build failures in Unity 2022.3.34f1, ensure you have installed the following modules during the Unity version installation:
  • Android Build Support
  • iOS Build Support
  • Mac Build Support (Mono) - Install if your PC is running Windows
  • Windows Build Support (Mono) - Install if your PC is running Mac

Mac

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Windows

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2. Unity Settings Configuration

  • Navigate to File > Build Settings > Player Settings, then select the Player tab. In the Other Settings tab, change the Configuration > Scripting Backend setting to Mono.
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❗️ Caution

  • After a successful build, the upload may not function when you click the upload button in the upload popup.
  • If this occurs, manually upload the .zepetopackage package file to Zepeto Studio.
  • Refer to the "Registering a World File Guide" for further instructions.